Joyeeta Paul

Background

About Joyeeta Paul

Currently as an Infrastructure Specialist -*ServiceNow* Cloud.Have service now developer experience. Extensively working on Automated Test Framework(ATF) on form and service portal. Good experience in application architecture, design, development and maintenance in Mainframes, Servicenow.Overall 12 years of experience in IBM Mainframe and Technologies. • Having hand on experience of software development, maintenance, enhancement & support.• Rich experience of Requirement Analysis, Designing, Coding, Testing, De-bugging, Documentation and Implementation.• Having experience to provide immediate on-time support as primary point of contact on a 24x7 basis for technical issues through situation analysis.• Resolve everyday online and batch Abends. Monitor batch jobs and ensure timely completion in accordance with SLA.• Adherence to Quality Control procedures to ensure full compliance with company policies and procedures• Having good communication and presentation skills & excellent relationship building & interpersonal skills.• Ability to learn quickly new technologies and adapt to new environments.• Having strong work ethics.Specialties:>IBM Mainframe (MVS/ZOS), Linux/Unix.>COBOL, JCL, PL/I, REXX, PLASM.>DB2, SQL, DATACOM>IBM Utilities, VSAM, CICS, TSO/ISPF>CHANGEMAN, ENDEVOR, TRACEMASTER, INFOMAN >MVS/OS 390, CS90, Z/OS, WINDOWS XP>US Health Care, Travel & Transport, Financial & Banking ServicesNSR No- ITPIN - 781050124243