Juan Trujillo

Background

About Juan Trujillo

I am a reverse logistics and customer support/Voice of Customers expert having over 20 years in experience having enabled and lead strategies over the decades at Intel with Customer Support organizations. I am a dedicated and loyal person. Analytics are my strength. If you are familiar the Birkman assessment. I am Task Oriented. I like to; • schedule things • measure performance or results • combine these activities with solving practical problems • control, while also focusing on organizing • draw up rules or procedures My Usual Behavior is: • direct but friendly • energetic and objective • methodical • consistent • concentrative My Needs are; I am most comfortable when people around you: • encourage an organized approach • permit concentration on tasks • offer an environment of trust • be consistent • are democratic rather than assertive • tell you the rules and encourage trust and fairness I respond well to people who: • are objective and rational in their approach • give you clear-cut decisions to make • are friendly but direct when they talk to you Under stress, I may become: • become over-insistent on rules • resist necessary change • are reluctant to confront others • may be taken in So yes, my Birkman's assessment is strongly accurate. I have been a strong performer at Intel Corp with many divisional recognition awards. I am very proud of the 2024 Manager's Excellence award that was a peer selection. In my résumé, you can see my advancement, results, and continued learning/growth over the years. I have helped and led on-shore, off-shore, in-sourced, and outsourced operations. I am bilingual and fluent in English and Español. I am looking for opportunities to interview with you in person, rather than being dismissed by an AI bot because my résumé does not meet your algorithm's criteria. AI & automation have their place in process efficiency for repeatable tasks, but not in selecting candidates for your organization. I am a people-person who will help your organization drive its goals while maintaining the human aspects of respect and treating each other fairly.