Juanielle Collins

Background

About Juanielle Collins

I’m a Business Analyst and Systems Administrator who thrives where banking operations meet technology. For over a decade, I’ve helped financial institutions streamline reconciliation, certification, and exception management processes — turning bottlenecks into efficiency wins. At Zions Bancorporation, I manage the Frontier application (our reconciliation and certification system) — making sure internal accounts balance, users stay supported, and audits don’t keep anyone up at night. My sweet spot is where process meets people: translating business needs into system solutions that actually work. I’m known for my balance of curiosity and practicality — the person who’ll ask “why” five times, then build a fix that saves hours every month. My background in retail and back-office banking gives me a 360° understanding of how operational data flows, where risk hides, and how to get everyone rowing in the same direction. If you’re looking for someone who understands reconciliation systems, compliance requirements, and the humans behind them — let’s connect.