Judit Biro

Service Delivery Manager at Rheinmetall

Based in Bremen, Germany

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Seniority

Manager

Department

Operations

Location

Bremen

Industry

Defense and Space Manufacturing

Company size

14K

Contact information

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Email

1 credit

j•••••••@rheinmetall.com

Phone

5 credits

+49 ••• •••• ••••

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Background

About Judit Biro

Service Manager | Business Operations | Contract Management | Team Leadership | Process Optimization Results-driven Service Manager | People Manager with a proven track record in leading high-performing teams and optimizing service operations for global accounts. Experienced in managing contracts, negotiating with providers, and ensuring adherence to service level agreements (SLAs). Adept at implementing process improvements to enhance efficiency, reduce costs, and drive customer satisfaction. Skilled in team management, resource allocation, and fostering a collaborative work environment. Key Skills: • Service Level Management | Contract Negotiation | Provider Portfolio Optimization • Team Leadership | Human Resource Management | Performance Evaluation • Process Optimization | Cost Reduction | SLA Reporting | Escalation Management • Relationship Management | Customer Service | Project Coordination

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Judit Biro Email & Phone Number @ Rheinmetall | Kipplo Discover