Judith C.

Background

About Judith C.

Key Expertise: •Business Architecture; •Business Analysis; •Project Management; •Business Process Modelling; •Implementation of Business Process Change; •Team Management; •Change Management; •Managing Client Relationships; •Managing projects, staff and operations; •Competitive Tendering and Contract Management; •Vendor Management; •ITIL technical writer for Service Desk/Delivery structured improvements; •Business Documentation; •Gateway/PM Health Check Reviewer; and •Qualified Project Management Trainer. Summary of Methodologies/Notations/Applications/Tools: •Project Management Body of Knowledge (PMBOK) and PRINCE; •Business Analysis Body of Knowledge (BABOK); •Business Process Modelling Notation (BPMN); •Agile, RUP and Waterfall-structured programming for both mainframe and web environments for corporate ‘COTS’ or boutique/security systems; •ITIL Service Management; •User Centred Design; Customer Experience Data/Reporting; Accessibility; and Assisted Technology Tools •Integration Definition for Process Modeling (IDEFO); •Various corporate- electronic document and records management systems- ERPs- web-based systems- web content management systems- finance and HR systems (particularly SAP); and - Sharepoint. Qualifications and Memberships: •Diploma of Project Management (University of New England); •Advanced Diploma of Project Management; •Basic Supply Certificate, Institute of Purchasing and Supply Management; •Certificate IV in Training and Assessment (TAE40110); •Certified Practicing Project Director (AIPM); •Qualified Business Analysis Practitioner (ABAA/IIBA); •Member of the Australian Institute of Project Management; and •Member of the International Institute of Business Analysis (Australian & UK Chapters).