Julda Osma

Background

About Julda Osma

Worked in different international companies, and financial institutions- keen in learning new work process and adapt my self to new environments and situations- deliver work on time with the required quality, able to work independently in a fast changing environment - Able to prioritize work while managing urgent requests - Organized and structured, I often share my ideas of process and way to improve the client service and response to client's needs- Set priorities and work dutifully to meet my objectives- Good communication, presentation and negotiation skills - service different international financial institutions (French, Deutsch, Spanish, Greece, India) so I understand the way they want to be serviced and their needs and expectation of a client service. Like to be challenged- open minded person - Recognize that different cultures are enriching for our modern society + 5years financial services industry experience in an operations environment;+ 5 experience in client service - Interpersonal and networking skills with a proven track record of dealing with clients, industry associations, senior management, colleagues and staff. MOTO: positive mind and actions Variable experience in areas such as Settlement, Corporate Actions, communication. Able to deliver trainings