Jules Cooper

Background

About Jules Cooper

At Accenture, my role as Operations Team Lead centers on high performance within a global team, where I foster collaboration across continents to uphold stringent service level agreements. My dedication to coaching and developing our analysts is reflected in our consistent achievement of production targets, all while maintaining a keen eye on performance metrics and quality standards. Previously, as a Conference Account Manager at Agenda Communications, I honed my client relationship skills, managing event logistics and stakeholder engagement to deliver seamless events. My expertise in project management and customer service excellence was pivotal in orchestrating events that captivated audiences ranging from intimate gatherings to grand conferences with thousands of attendees.