Julia Caneta

Background

About Julia Caneta

System Support OfficerAccent Micro Technologies, Inc | 2019 to PresentManaging our CRM system and helping to ensure the smooth functioning of our sales and marketing operations, responsible for developing reports and dashboards, coordinating with the team and other stakeholders, ensuring data continuity, and managing telemarketing activities of 3rd party vendors. My duties include executing data validation, auditing, and cleansing activities, and collaborating with internal and external stakeholders.Responsibilities: Administer assistance to Hubspot CRMDevelop reports and dashboards focusing on performance, sales, and performance metrics from different data sourcesCoordinate with the team and other stakeholders on assigned outputsEnsure continuity and smooth transition of data, reports, and dashboards through updates or changes to various system applicationsAssist with CRM implementation and onboardingManage telemarketing activities of 3rd party vendorsExecute data validation, profiling, auditing, and data cleansing activitiesCollaborate with internal and external stakeholdersDevelop, produce, and manage data quality reportsAssist in developing key metrics, rules, and notifications to identify critical gapsDevelop and maintain KPIs DashboardsStandardize and automate data collection and processing on CRMData AnalystAccent Micro Technologies, Inc.| 2018 - 2019Responsibilities:Execute data validation, profiling, auditing, and data cleansing activitiesCollaborate with internal and external stakeholdersDevelop, produce, and manage data quality reportsDevelop key metrics, rules, and notifications to identify critical gapsIdentify opportunities for business process improvementsDevelop and maintain KPIs DashboardsStandardize and automate data collection and processing