Seniority
Other
Department
Other
Location
Tonbridge
Industry
Insurance
Company size
33K
Contact information
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j•••••••@aviva.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Julia Cowell
I'm an experienced Commercial Director and P&L owner who combines commercial acumen with strong analytical and problem-solving skills to drive growth and profitability in complex, fast-moving and challenging markets. I'm results orientated, highly numerate and data driven. As a naturally curious, strategic and critical thinker, I'm adept at devising and delivering innovative solutions to business problems. I'm unafraid to challenge the status quo whilst simultaneously building high quality and collaborative relationships with all stakeholders. I'm customer focused with a history of making product/customer journey improvements to deliver compelling propositions. I have experience of consumer facing multi-channel distribution across a wide range of product lines. I'm an empowering leader and manager who enjoys coaching and mentoring others as well as developing high performing, cross-functional teams across multiple locations. Career HighlightsQuickly moving a business with significant regular losses to a breakeven position. Delivering over 20% policy growth alongside increased profitability on an established product in a softening market.Turning a significant problem with telematics driver scores into an opportunity to improve the customer experience, reduce cancellation rates, increase retention, and improve profitability. Improving morale and performance - increasing team engagement scores from 46% to 100%.Key CompetenciesP & L management – growing revenue and profit, even in challenging markets.Leadership – creating high performing, cross-functional teams across multiple geographies. Customer focus – making product and customer journey changes to better meet customer needs. Strategic thinking – identifying opportunities, spotting risks, and finding effective solutions to problems. Stakeholder management – effective communication and influencing skills. Problem solving and innovation – finding creative ways to turn obstacles into opportunities.Analytical skills – highly numerate with the ability to translate numbers into insight and meaningful action.Change management – delivering enterprise, organisational and regulatory change. Project management – leading cross-functional projects and delivering them on time, on budget and on-spec. Juliacowell@aol.com
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