Julia Edwards

Manager of Case Management at Optum

Based in Atlanta, United States

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Seniority

Manager

Department

Healthcare & Human Services

Location

Atlanta

Industry

Hospitals and Health Care

Company size

104K

Contact information

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Email

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j•••••••@optum.com

Phone

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Background

About Julia Edwards

As a healthcare transformation leader with a foundation in nursing and executive business education, I bridge clinical expertise with strategic innovation to redesign care delivery systems. I’m passionate about modernizing healthcare through data, digital tools, and team development—always with equity and efficiency at the core. I’ve led case management operations across large, diverse populations, driving clinical quality, improving operational performance, and navigating regulatory complexity. Whether orchestrating cross-functional initiatives like a quarterback or guiding systems change like an air traffic controller, I lead with clarity, collaboration, and outcomes in mind. Now, with an EMBA and certifications in Generative AI, Lean Six Sigma, and Digital Health Transformation, I’m focused on the intersection of care delivery and innovation—applying AI, workflow redesign, and data strategy to elevate healthcare for all. Core Strengths: Leading cross-functional teams and strategic initiatives across clinical operations. Designing and scaling AI-informed, regulatory-compliant care strategies. Driving performance through metrics, process innovation, and coaching. Collaborating across business, clinical, and digital health domains. Career Highlights: Reduced employee turnover from 40% to 15% in two years Delivered six consecutive top-tier audit outcomes Expanded case management coverage from 25 to 44 accounts, impacting lives Secured a 5-year contract renewal through compelling, data-driven cases Achieved $1M+ in annual savings through efficiency and workflow enhancements Improved team quality metrics by 15–25% through strategic coaching. Grounded in empathy and driven by innovation, I’m committed to advancing healthcare systems toward the Quadruple Aim—enhanced patient experience, improved outcomes, reduced costs, and empowered healthcare teams. Let’s connect to drive transformational impact in healthcare.

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