Julia Gabriele

Background

About Julia Gabriele

Julia Gabriele PMP, MBA, ITILHighly effective, versatile digital project manager PMP and business analyst. jgabriele @ Optonline.net Process Improvement expert (Certified by ITIL). Collaborates successfully with clients and technologists to build consensus and provide robust technical and cost-effective solutions. Supporting mobile, web and network installations. Experienced in all aspect of the systems development life cycle (SDLC) and requisite documentation and return on investment (ROI). Liaison to C-Suite senior management of both client and internal stakeholder organizations.Skills:Project and Program ManagementProcess ImprovementBusiness AnalysisPresentation and Group FacilitationLeadership coachingCertification from NYU in Organizational Development and Executive Coaching.Network (TCP-IP) and Infrastructure WAN and VPNWebsite, Mobile and Browser technologiesTools include Microsoft Office Suite; Word, Excel, Powerpoint. Visio, Acrobat, MS Project; IBM Rational Product Suite, Serena Teamtrack, Salesforce.com, Sales Logix, BMC Remedy and Peregrine Project Suites.Highly knowledgeable in financial services, trading systems, market data, clearance and settlement and banking industries. Keywords: Project Management • PMO • Application, Web and Mobile. Network and Infrastructure Planning and Prototyping • Process Improvement • SDLC Management • Documentation • Requirements Gathering • Process Improvement • Service Management and SLA Management • Training & Training Delivery • Business Development • Customer Service • Vendor ManagementSpecialties: Requirements gathering and documentation, group facilitation, IT Governance, ITIL certification, business process improvement, project management, technical writing, business analysis, requirements engineering, collaboration, social networking, Network (TCP-IP) and Infrastructure WAN and VPN, Website and Browser. Project Manager, Business Analyst, Technical Writer