Julia Johnson

Background

About Julia Johnson

I'm a strategic senior leader who drives teams to engage audiences in creative, relevant, and effective ways. That means zeroing in on the user experience and understanding our customers' needs now and next. I'm a versatile leader with a strong focus on building capabilities - both for our people and platforms. I thrive when I can connect people and ideas and use my natural curiosity to push the envelope on what's possible. I take a big picture approach to understanding the details. It's important to know why, not just how, the cogs go together if you want to fix the clock. Areas of expertise include: Managing through change Leading remote, distributed, and global organizations Technical communication Content strategy Content management Program and project management User experience research Persona development User journey mapping Information design and development Process development and documentation Documentation controls