Julia P.
Voice of the Customer Specialist at Uber
Based in Calabarzon, Philippines
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Seniority
Staff
Department
Customer/Client Service
Location
Calabarzon
Industry
Internet Marketplace Platforms
Company size
145K
Contact information
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j•••••••@uber.com
Phone
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Background
About Julia P.
I bring over a decade of experience in customer support, starting in 2012. During this time, I’ve managed various communication channels, including inbound calls, emails, chats, and outbound interactions, ensuring exceptional customer experiences across the board. In 2022, I transitioned into a leadership role, where I’ve been leading high-performing teams, focusing on improving workflows, meeting key performance metrics, and mentoring team members for growth. I’m excited to bring my expertise and leadership skills to contribute to delivering outstanding customer support.
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