Julia Perez

Background

About Julia Perez

Partner, Global Head of Legal Operations. Leader of DWF’s ALSP Legal Operations offering, creating smart, innovative, integrated legal solutions for multinational clients. Working globally and focused on building further on the DWF strategy of providing clients with integrated legal and business services solution.A strong leader in operational delivery and business transformation derived from 19 years of heading up DWF's volume Lender Services operation, conducting commoditised legal work in the FCA regulated space. Responsible for establishing DWF's first alternative delivery 'Legal Support Centre' our footprint into Legal Managed Services and ultimately #Legal Operations. Responsibility for delivering process driven legal services and project support in multiple practice areas across the business globally. Passionate about change and innovation and in recognising and nurturing talent. An advocate of supporting alternative pathways and social mobility opportunities. An experienced leader in positive people management and engagement, transforming legal service delivery to drive efficiencies together with driving business process engineering and embedding technology to provide innovative solutions.Established legal background in financial services with specific expertise in Consumer Credit Act (CCA), FCA (Financial Conduct Authority) regulated volume collections and recoveries for major commercial clients with a specialism in motor finance.Head of DWF's Manchester Office's Corporate Social Responsibility (CSR) Group and fundraising committee driving volunteering opportunities and fundraising initiatives in support of the DWF charitable Foundation. Working hard at embedding our core pillars of education, employability, health & well-being, homelessness & environmental and sustainability as core areas of focus in driving our people behaviours and values aligning with our priority goals in meeting our ESG targets. Striving to achieve gender equality and diversity and inclusion across my teams globally. Focused on empowering our people to support our local communities and drive sustainable change.