Julia Tescher
Customer Support Manager at Schrankerl
Based in Vienna, Austria
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Seniority
Manager
Department
Customer/Client Service
Location
Vienna
Industry
Food and Beverage Services
Company size
31
Contact information
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j•••••••@schrankerl.at
Phone
5 credits+43 ••• •••• ••••
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Background
About Julia Tescher
I’ve been working in customer support for years now – and over the years, it has become more than just a job: it's something I’m truly passionate about. Helping people, solving problems, and improving processes are things I naturally gravitate toward. At schrankerl, I work as a Customer Success Manager, supporting both B2B and B2C clients. I’m responsible for customer communication, the optimization of internal workflows, and ensuring seamless coordination across teams. When an issue arises, I act as a central point of contact – making sure that all relevant stakeholders, both internal and external, are informed promptly and aligned, so processes remain smooth and efficient. My role bridges hands-on support and operational strategy. I value clear communication, team collaboration, and a proactive mindset – always aiming to create not just fast solutions, but meaningful customer experiences.
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