Julie Mitchell

Background

About Julie Mitchell

Salesforce Consultant. Founder of Glasgow Salesforce Saturday. 11 Salesforce Certs including Service Cloud, Agentforce Specialist, Field Service and Net Zero Cloud. 4 Star Ranger. Agentblazer Innovator. 4 Years in Salesforce roles. Charity and Local Government Advice Sector background. Interested in Salesforce for service, sustainability and social good. I love being hands on configurating and demonstrating the solution. Specialist area of expertise is Salesforce Service Cloud. Curious and tenacious problem-solver who likes to understand the bigger picture with a keen eye for the user experience. Formerly managed a national public Rights Advice Services specialising in Social Security Law cases in the local government and charity sectors. A decade as a transformative leader of a nationwide advice contact center and information service, driving digital transformation, including the successful introduction of Salesforce for Case Management. I find joy in supporting others in the Salesforce Trailblazer Community with Glasgow Salesforce Saturday and acting with a local adult theatre company.