Julie W.

Background

About Julie W.

Qualifications Summary Highly personable Customer Service Professional with over nineteen years of experience in account management, retention and sales processing within the insurance, food and retail industries. Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat business. Expertise in resolving escalated customer service issues especially billing inquiries. Proficient with Microsoft Office System (including Microsoft Word, Microsoft Internet Explorer, and Microsoft Outlook®). Good Working Knowledge of Microsoft PowerPoint® and Microsoft Excel Strengths include but not limited to: Adaptability, Strategic, Developer, Command, and Empathy Specialties: assets recovery, assistant manager, balance, cash flow, cashier, clarify, customer relations, customer satisfaction, customer service, database administration, delivery, drivers, fashion, general office duties, insurance, inventory management, marketing, materials management, microsoft office, policy analysis, quality, safety, sales, statistics, strategic planning, supervisory skills, telephone skills,