Junaid Azhar

Background

About Junaid Azhar

Hi! I'm Junaid and I am passionately curious. Currently working in the field of Quality Analyst and Trainer (Q&A) at M-SWASTH Solutions Pvt Ltd, Gurugram, where my major roles are -> Checking quality of Incoming and Outgoing Calls.> Finding root causes of Internal & External Escalation.> Handling quality issues of inbound/ outbound productivity.> Solving Clients/ Customer problems.> Giving regular training to supervisors and work mans- Also, Having 1 Years of Experience at Hipbar Private limited as Inventory Executive where following are the responsibilities -> Leading a team of Inventory Coordinators > Solving issues of Clients and Customers > Building relationship with retailers and handling their problems > Smoothing the delivery system with focusing zero quality and inventory issues- My Specialties - MS Office, Team leading, Communication, Costumer problem solving.