Junaid Murshid

Background

About Junaid Murshid

15+ years’ experience in Customer Services, Corporate & Retail Sales, Marketing, Administration, Operations and in Business Development in multiple industries like IT (Information Technology), Architectural Design & Development, Nonlife/General Insurance. Proven records at founding, leading Business Development Division for companies along with various project managements and digital campaign management • Proven interpersonal communication and presentation skills with problem solving ability • 1+ years’ experience of Call Center oriented Customer Service along with issue resolution skills and also had a part time 3 months experience on working as a Project Designer & Information Manager on a compendium project • Organizational and attention to detail skills demonstrated while working as Business Development Manager • Experience on training and development of new recruits for customer service, sales, marketing, business development and fulfillment services • Completed training on Sales, Marketing, Recovering & restructuring non performing Businesses • Competent at working with Microsoft Office, data analysis, SAAS, managing interactions with customer through inbound, outbound, voice calls, chat, e-mail and social media. Language- English (High Proficiency Level both verbal & written) & Bengali (Native Proficiency)