June Ndereba
Customer Service and Events Officer at Humentum
Based in Nairobi, Kenya
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Seniority
Staff
Department
Operations
Location
Nairobi
Industry
Non-profit Organizations
Company size
68
Contact information
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j•••••••@humentum.org
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Background
About June Ndereba
I am a mission-driven Innovation and Program Operations Specialist passionate about building inclusive systems that drive impact across Africa. With experience spanning tech-enabled startups, digital learning, VC-backed innovation, customer success, and social impact programming, I’ve led cross-functional initiatives in both the nonprofit and private sectors, from launching a first-of-its-kind food safety lab to delivering over 350 learning events for INGOs and development partners.My work sits at the intersection of AI-driven automation, compliance, and human-centred service delivery, focused on building scalable, tech-enabled systems across Africa and the GCC. I bring deep expertise in intelligent automation, CRM and LMS optimization, investor readiness strategy, and B2B startup architecture. I implement data-informed, cross-functional solutions that streamline operations, enhance personalization, and accelerate growth. I thrive in high-velocity environments where AI isn’t just a support tool, but a core driver of innovation, productization, and long-term impact:• Co-founded RichLabs, a pre-launch startup delivering AI-powered, mobile-first food testing for SMEs - currently mapping a $20B+ market across Kenya, Uganda, GCC, and South Africa.• Coordinated over 350+ hybrid, virtual, and in-person learning events at Humentum, supporting open courses, client engagements, and donor-funded programs.• Supported over nonprofit learners globally by streamlining LMS workflows and technical support for platforms like Hivebrite, Arlo, and Curatr.• Delivered high-touch client support, technical training, and program coordination in roles at Humentum and Yusudi, improving customer success and digital learning experiences.• Built and scaled DNA Apparel 254, a Kenyan athleisure brand, overseeing operations, digital marketing, and fulfilment systems for direct-to-consumer sales.
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