Juniper Duff

Background

About Juniper Duff

Management/HR: Solid background in project management, client relationship management and high-level support leadership. Advanced communication skills. Successful in the areas of recruiting, staff development, training and process development/execution. 10+ years’ management experience with teams of 400+ people. Versed in multiple disciplines of scheduling and logistics. Administrative/Executive Support: 10+ years’ supporting C level individuals; as well as, team/departmental atmospheres. Forward thinker with the ability to anticipate needs and take direction. Reliable in stressful situations and with areas of confidentiality. Exceptional with tasking, calendars, future scheduling. Resourceful and effective with logistical management and planning. Development/Sales/Accounting: Proficient in marketing disciplines, including research, promotional planning, pricing, merchandising and event execution. Ethically persuasive with proven effectiveness and consistency. Well-developed presentation skills, with exceptional follow through. Proficient with AR, AP, Payroll and financial reporting. Cost containment and revenue cycle management to include billing and collection efforts. Excellent in the areas of procurement, coordination and gathering data for accurate reporting. Claims Billing/Processing: Highly developed effectiveness in the areas of coding, letters of medical necessity, peer to peer coordination and acquisition of prior authorizations; specifically, in the areas of specialty care and high dollar claims. Exceptional accuracy with revenue recovery efforts, claims following, pre-payment negotiations, issues involving subrogation, appeals and policy review. Advanced knowledge of payor processing strategies, state and federal payor processing rules and ERISA law guidelines.