Juno Chao
Hospitality Ambassador at Citizenm Hotels
Based in Paris, France
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Seniority
Staff
Department
Customer/Client Service
Location
Paris
Industry
Hospitality
Company size
849
Contact information
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j•••••••@citizenm.com
Phone
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Background
About Juno Chao
With an MBA in Arts and Cultural Management from IESA art & culture and a MSc from PSB Paris School of Business, my journey led me to citizenM hotels as a Hospitality Ambassador. My core competencies include customer service, event planning, and management, honed through hands-on experience in dynamic retail and hospitality environments. At Chopard, I excelled in coordinating retail operations across 12 boutiques, launching successful store projects, and implementing a creative dormant client return project. Our team's efforts streamlined operational procedures and enhanced customer service experiences. I am eager to bring this expertise to citizenM hotels, fostering an environment that values collaboration, cultural insight, and exceptional service delivery.
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