Justin Gardner
Fraud and Claims Operation Associate at Wells Fargo
Based in San Antonio, United States
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Seniority
Staff
Department
Operations
Location
San Antonio
Industry
Financial Services
Company size
221K
Contact information
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j•••••••@wellsfargo.com
Phone
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Background
About Justin Gardner
I am a veteran of the United States Marine Corps with 13+ years of experience in Logistics, Transportation Management, and Recruiting. Successfully managing teams of 20 in a fast-paced environment, I have achieved measurable results while protecting assets, property, and equipment. My performance and professionalism have been recognized and rewarded by senior leadership. I specialized in recruiting for the United States Marine Corps, presenting formal and informal presentations to civic organizations and student bodies to promote the advantages of a career with the Marine Corps. My strong communication skills have enabled me to discuss individual goals and expectations with potential candidates. I have consistently exceeded the company goal of 1 candidate per month, resulting in a Meritorious Promotion to the next rank. My goal is to help others reach their full potential in a career with the Marine Corps. My current role, I'm a fraud and claims specialist with a proven track record of success in researching and examining complex transactions and referrals to prevent and detect fraud activities, policy violations, and merchant disputes. I possess strong analytical skills with exceptional attention to detail and accuracy. I have experience with creating strong partnerships and collaborations with other business and functional areas to achieve maximum results. I'm also adept at providing financial and business evidence and identifying patterns, trends, and anomalies across multiple businesses or products. Additionally, I'm an effective communicator with the ability to establish rapport with customers to de-escalate difficult and sensitive information. I have the ability to execute in a fast-paced environment while balancing multiple priorities and mitigating risk by authenticating customer identity. My expertise also includes providing training and development to agents in the new hire classroom and on the job training.
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