Justin Jackson
Customer Care Advocate(Mentor) at Aetna, A Cvs Health Company
Based in Austin, United States
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Seniority
Other
Department
Other
Location
Austin
Industry
Wellness and Fitness Services
Company size
40K
Contact information
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j•••••••@aetna.com
Phone
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Background
About Justin Jackson
Customer service professional with 10+ years of experience in customer advocacy, fraud prevention, and dispute resolution. Proven expertise in handling escalated service issues, analyzing financial transactions for fraud, and providing tailored solutions to improve customer satisfaction. Skilled in CRM software, collections, and risk management. Passionate about optimizing service operations and ensuring seamless customer experiences. Open to opportunities in customer service leadership, fraud prevention, and financial risk management.
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