Justin S.

Background

About Justin S.

I am a seasoned professional with extensive experience in building global teams, cultivating client relationships, managing events, ensuring customer success, and overseeing projects. I have a proven track record of building scalable processes and teams from the ground up, utilizing Six Sigma and Lean fundamentals. Throughout my career, I have consistently delivered exceptional customer experiences in the hotel, travel, and event management industries. I possess excellent communication skills, creative writing abilities, and a unique perspective that enables me to think outside the box. My entrepreneurial spirit and passion for taking calculated risks have allowed me to achieve remarkable success in all my endeavors. I am proud to have built and managed global teams of high-performing individuals who deliver top-notch VIP services to high-net-worth clients. From Shanghai to San Francisco, Miami to Atlanta, I have established teams that have exceeded expectations and driven success. Additionally, I was the first employee to establish Meetings and Events services, which generated over $750k in additional revenue for my previous company. As a customer service enthusiast, I consistently go above and beyond to ensure that customers and colleagues alike receive the support and recommendations they need to achieve their goals. My ability to foster strong relationships, combined with my dedication to delivering excellent service, has allowed me to thrive in my career.