Justin Springer

Background

About Justin Springer

As a Customer Support Analyst at Cority, I provided technical support and problem-solving solutions to clients using the company's environmental, health, and safety software. I have strong familiarity with Jira and Zendesk ticketing systems and have Business to Business support experience. I collaborated with the development and QA teams to test new features, report bugs, and suggest improvements. I also conducted training sessions and webinars for new and existing customers, ensuring their satisfaction and retention. I have a passion for game development and computer studies, which I pursued at Algonquin College of Applied Arts and Technology. There, I learned various programming languages, tools, and frameworks for creating interactive and engaging games. I also gained valuable skills in quality assurance, user interface design, and project management. I am currently looking for available positions within the field of QA Testing, Technical Support, Application Support or Client Services, where I can apply my knowledge and experience to help create and deliver high-quality products and services.