Jyoti Batra

Background

About Jyoti Batra

Meticulous, highly-organized professional with over 15 years of success in customer service, project management, quality assurance, and procurement. Strong general office administration, file management, and face-to-face customer service skills. Proven history of designing, implementing, and managing projects that improve customer satisfaction measures and quality standards. Strong track record in delivering process improvements that boost efficiency, reduce costs, and drive revenue growth. Excellent experience in procurement and logistics combined with expertise in SAP, MERX, ARIBA and FIRMEX. Demonstrable ability to liaise effectively with multiple departments and organizations combined with talent for building effective stakeholder relationships and supervisory skills. Confirmed abilities in data analysis, document creation, and ensuring accurate data. Recognized for outstanding performance with Project of the Year Award and Sourcing Management-Solicitation Control Gate keeper Award.