Jyoti Lande
Production Support at Hiretek Services Private Limited A Unit Of Zentek Infosoft
Based in Pune, India
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Seniority
Staff
Department
Operations
Location
Pune
Industry
Staffing and Recruiting
Company size
39
Contact information
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j•••••••@hireteks.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Jyoti Lande
Having 3+ years of experience in operation team as L2, Application, Production Support Engineer. Working in infosys Pvt Ltd with third party pay roll hiretek technologies pvt ltd. End to end responsibility for the management, communication, escalation, investigation and resolution of incidents, ensuring Business and Customer updates are timely and of high quality. Ability to Identify, initiate, schedule and conduct incident reviews. Working on database code fixes, DB code debugging issue. Ability to write Complex SQL queries. Driving, developing and managing the major incident process and associated procedures / systems, Document the post incident recovery steps in order to establish Root Cause, aid in Process improvements. Develop and Maintain a Skills matrix around agreed Critical Systems for use in Incident Situations. Aws cloud knowledge.
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