Jyotsna Chopra

Background

About Jyotsna Chopra

Experienced IT Business Systems Analyst & Scrum Master | Bridging Business and Technology for Successful Project Delivery I am an accomplished IT professional with over 10 years of experience in IT demand management, business relationship, and stakeholder management. My expertise lies in leading projects and Scrum teams while effectively coordinating technical operations throughout the stages of the SDLC. My core competencies encompass business analysis, systems analysis, business requirements gathering, analysis, and documentation, as well as technical design, cross-functional coordination, and user acceptance testing. With a strong emphasis on communication, organization, and analytical skills, I excel at articulating complex IT concepts to diverse business stakeholders. Having worked across multiple industries, including Retail Banking & Finance, Healthcare, US Healthcare Insurance, and Property & Casualty Insurance, I possess a deep understanding of various business domains. This allows me to seamlessly translate business needs into effective technical solutions. As a SAFe certified Scrum Master, I am well-versed in both Agile methodologies, particularly the SAFe and Scrum frameworks, as well as traditional waterfall methodologies. This versatility enables me to adapt to different project environments and choose the most suitable approach for successful project delivery.