Kaciny Emile

Background

About Kaciny Emile

I’m a client success and project management professional passionate about helping customers achieve meaningful outcomes through clear strategy, thoughtful communication, and collaborative execution. Currently, I support local and national media campaigns at iHeartMedia as a Client Success Manager, where I partner with cross-functional teams to deliver impactful, multi-platform experiences. I work closely with AEs, clients, and internal stakeholders to streamline processes, identify growth opportunities, and ensure every campaign delivers measurable value. My work has contributed to double-digit growth year-over-year, and I’ve earned top performance scores and leadership recognition for my ability to balance strategic thinking with hands-on execution. Previously, I led operations and client retention in the podcasting and creative services space—where I developed scalable workflows, improved content engagement, and maintained a 90% client retention rate. Whether I'm coordinating a complex digital campaign or building a scalable client onboarding flow, I do my best to show up with empathy, efficiency, and a deep commitment to helping teams and clients succeed. When I'm not on the clock, you can find me on my yoga mat, at a farmer's market, playing video games (currently playing through the Dragon Age Series), going on food adventures, and writing/performing/producing my own music. Let's connect!