Verified recordTelecommunications

Kamaldeep Kaur

Technical Support Representative at Telstra

Based in Acacia Gardens, Australia

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Seniority

Staff

Department

Customer/Client Service

Location

Acacia Gardens

Industry

Telecommunications

Company size

35K

Contact information

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Email

1 credit

k•••••••@telstra.com.au

Phone

5 credits

+61 ••• •••• ••••

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Background

About Kamaldeep Kaur

A highly skilled and passionate IT professional with a strong background in troubleshooting, systems deployment, and customer-focused technical support. Currently serving as a Technical Support Consultant at Telstra, I excel in providing IT support for Microsoft 365, Active Directory, and Windows systems, managing user provisioning, and resolving complex technical issues across digital platforms including Salesforce and Siebel. My expertise extends to network troubleshooting (LAN/WAN), help desk operations, and delivering clear, efficient solutions for a diverse range of users. I am known for excellent organizational and problem-solving skills, quickly adapting to fast-changing circumstances and managing multiple priorities with ease. Holding a Master’s in Information Technology and an ISC2 cybersecurity certification, I am passionate about driving business growth through innovative technology, effective teamwork, and consultative client engagement. I am always eager to connect with fellow IT professionals and discover new opportunities to contribute to technology-driven solutions in today’s ever-evolving workplace.

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