Kami Akmal
Senior Tier 2 Technical Support Engineer at Topcon Healthcare
Based in Verona, United States
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Seniority
Staff
Department
Other
Location
Verona
Industry
Medical Equipment Manufacturing
Company size
621
Contact information
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k•••••••@topconhealthcare.com
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Background
About Kami Akmal
Senior Technical Support Engineer with 6+ years of experience supporting regulated medical and clinical systems in enterprise and field environments. I specialize in Tier 2/3 escalations, advanced troubleshooting, remote diagnostics, preventative maintenance, and RMA lifecycle ownership.I work closely with clinicians, distributors, and internal engineering teams to resolve complex technical issues impacting mission-critical systems. I bring a systems-driven, security-aware mindset and thrive in environments where reliability, compliance, and customer trust are essential.
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