Kamila Halas

Background

About Kamila Halas

I thrive on creating environments where teams can flourish and customers feel valued. With over ten years in the fitness and wellness industry, I’ve had the privilege of leading diverse teams through transformative changes while focusing on operational excellence and customer experience. My journey has taken me from managing front-of-house operations at Virgin Active to my current role at Nuffield Health. Each step has been about more than just numbers; it’s been about people—both my team members and our members. One of my proudest moments was leading a full-scale gym floor transformation at Nuffield Health. Coordinating the equipment replacement while ensuring minimal disruption for our members was no small feat! But seeing our community embrace the changes made it all worthwhile. This project not only enhanced our facilities but also significantly improved member satisfaction scores. Prior to this, I played a key role in delivering a £2M EBITDA for our club by optimizing various revenue streams like fitness and café services. Navigating change is something I’ve become quite adept at over the years. During my time transitioning from Virgin Active to Nuffield Health, I ensured that our team was well-prepared for new systems while maintaining operational continuity. It was rewarding to see how effective training could empower staff during such significant shifts. Outside of work, I’m passionate about staying active myself—whether it’s running through local trails or hiking up scenic routes. I also love diving into a good book when I can find the time; it keeps my mind sharp and inspires new ideas for both personal growth and professional development. I'm also passionate about traveling and immersing myself in new cultures. As I look toward new opportunities beyond the fitness industry, I'm excited about applying my skills in strategic management and customer experience innovation in different contexts. If you’re interested in discussing potential collaborations or sharing insights about industry transitions, feel free to reach out via email! Skills: Strategic Management | Operational Transformation | Customer Experience Innovation | Team Leadership | Project Management | Financial Performance Management