Kaminee Ramsaroop

Background

About Kaminee Ramsaroop

Client Management: serve as primary point of contact for customer on data management deliverables. • With minimal guidance, provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise. • With guidance, provide input for and perform direct negotiations with customer, e.g, timelines, financial, process, resources. Maintain strong customer relationships. • Ensure open communications with customer and IQVIA management to manage and meet contractual obligations. • Service Management: Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables. • Establish strong communications with Data Operations team, functional leads, project managers and all other stakeholders. With minimal guidance, support DM service delivery with comprehensive DM process and technical expertise in executing projects. • Serve as the escalation point for unresolved data issues with guidance, work with client data managers, vendors, internal team members for resolution. • Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables. With guidance, create and/or review and sign-off on all data management plan (DMP) documents. • Implement proactive quality management plan. • Continuously look for opportunities to improve efficiency of tasks and quality of deliverables. • Identify compliance issues and work with functional manager(s) to ensure timely follow-up and resolution. With guidance, maintain internal tracking databases and systems.