Verified recordSoftware Development

Kamran Arshed

Senior Technical Account Manager at Salesforce

Based in Addison, United States

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Seniority

Manager

Department

Information Technology

Location

Addison

Industry

Software Development

Company size

87K

Contact information

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Email

1 credit

k•••••••@salesforce.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Kamran Arshed

Over 6+ years of professional IT experience in Salesforce ecosystem and Health Cloud Solutions specializing in project management, deployment, customization, and administration. Experience includes enterprise sales, technical sales, system architecture, enterprise technology deployment, lead project management, and technical consulting. Project platforms include Salesforce.com (SFDC), Cloud Computing/Software as a Service (SaaS), and Client-Server applications in all phases of Software Development Life Cycle (SDLC). In depth worked with process development and program management team resulting to a comprehensive ITSM solution. Working with existing process architects, solution architects, and external consultants to execute on implementation tasks and provide application and platform support for the SFDC. I am a seasoned administrator with 7+ years of project management and customer service experience across a wide variety of industries. Recognized for demonstrating a natural aptitude for client operations, as well as for market research and business development. Professional focal points include management development, conflict resolution, sales administration, information technology, and project management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, tech analysis, customer service development, and invoice tracking, market research, and resource management to support efficiency and maximum returns.

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