Kara Duggan

Background

About Kara Duggan

GRADUATE OF HONORS – SUCCESS COLLEGE OF APPLIED ARTS AND TECHNOLOGY (2004) CERTIFIED MENTOR – XEROX Certified to help coach, train & familiarize newly acquired Xerox employees to Xerox products, services, and internal systems. XEROX INSIDE SALES TRAINING (01/2008-02/2008) A six week training course focused on industry renowned Client Centred Selling, and Xerox systems. DEVELOPING TELPHONE CONVERSATION SKILLS FOR PROFESSIONALS (06/2009) This four-part workshop through Xerox provided a thorough understanding of improving call quality while increasing customer satisfaction. SALES REPRESENTATIVE OF THE YEAR (XEROX 2010)- Awarded Rep of the Year as recognition for being the top performer in my program, New Hire Acceleration, in performance metrics and revenue. 2010 PRESIDENT’S CLUB AWARD WINNER (XEROX 2010)- An international vacation package awarded annually to the top performers at Xerox Corporation. PROFESSIONAL DEVELOPMENT SERIES RECIPIENT (XEROX 2010)- Annual six-part workshop in which top performers at Xerox Corporation are chosen to help further professional development. 2010 JACK BONAPARTE MEMORIAL A.C.E. AWARD WINNER - This award is given annually to an individual nominated by peers and selected by Xerox Corporation. I received this award for outstanding community involvement with the Halifax Metro S.P.C.A in 2010. SUBJECT MATTER SPECIALISTS - NEW BUSINESS/PROSPECTING - TEAM LEAD -(LYRECO-ongoing)- I was responsible for the creation of this team, and I lead this group which now consists of some of the top revenue producing Lyreco Account Managers across Canada. Each member represents themselves as the "Subject Matter Specialist" for their own regional team, in the field of winning new business and implementing strong business relationships with our clients.