Kara Toombs
Service Advocate at Farmers Insurance
Based in Grand Rapids, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Grand Rapids
Industry
Insurance
Company size
45K
Contact information
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k•••••••@farmers.com
Phone
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Background
About Kara Toombs
I have received extensive training on providing excellent customer service and creating the most enjoyable shopping experience for every customer that walks through the door, every customer, everytime. I'm immensely passionate about always having a "Yes!" Attitude. I am driven by personal growth but also strive to grow, coach, and help support the development of my team in any way possible through accountability and coaching conversations. I am able to analyze the business trends, opportunities, wins and make necessary changes to meet performance goals, KPIs, and standards. I am able to motivate and inspire my team in leading by example and building amazing connections with customers. I believe it is crucial to run an efficient and profitable business that strives to exceed our goals and provides excellent customer service, leaving customers looking and feeling their best. It is important to me to not only be customer focused, but customer obsessed!
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