Karan Nadar
Senior Process Executive at Cognizant
Based in Mumbai, India
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Seniority
Manager
Department
Operations
Location
Mumbai
Industry
IT Services and IT Consulting
Company size
352K
Contact information
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k•••••••@cognizant.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Karan Nadar
Handling Client queries and arranging samples on demand. Serves as a basic point of contact for customers with complaints, queries, request, feedbacks etc. Prepares daily reports on the daily activities of Customer Care team. Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner. Develops as well as maintains the relationship with external parties. Responsible for proper scrutiny and recording of the complaints received from customers. Conducts research Sales team and the delivery team. Maintains record of all enquiries & related details in Computer Systems.
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