Karan Paruthi
Cx Consulting & Digital Transformation Manager at Firstsource
Based in Ghaziabad, India
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Seniority
Other
Department
Other
Location
Ghaziabad
Industry
Outsourcing and Offshoring Consulting
Company size
25K
Contact information
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k•••••••@firstsource.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Karan Paruthi
I’m passionate about transforming how organizations connect with their customers by combining clear strategic thinking with innovative digital solutions. I focus on designing customer experience journeys that don’t just improve processes but create meaningful, efficient, and engaging interactions.What excites me most is the intersection of technology and human experience - whether it’s implementing AI-powered tools, modernizing contact center platforms, or exploring new frontiers like the metaverse to redefine how teams work and customers engage. My approach is grounded in understanding real business challenges, collaborating closely with stakeholders, and turning thoughtful concepts into scalable, measurable outcomes.If you’re curious about CX transformation, digital innovation, or simply want to chat about how emerging tech can solve complex business problems, let’s connect and exchange ideas.
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