Karan Prasad
Sr Associate at Tech Mahindra
Based in New Delhi, India
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Seniority
Staff
Department
Information Technology
Location
New Delhi
Industry
IT Services and IT Consulting
Company size
151K
Contact information
Reveal Karan's email and phone
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k•••••••@techmahindra.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Karan Prasad
I have 4.5 years of experience in total. I started working with Convergys from 27/7/2016 in EE process as a Customer service advisor in billing team and my job role was to handle customer's billing disputes like incorrect charges, high bill, pro-rata charges. I was moved to upgrade team which included Sales where we use to help customers in upgrading their contracts and devices. Later i was moved to Comcast process when Concentrix took over Convergys. My job role in Comcast technical team was to handle customer's technical concern regarding their Broadband, cable and phone service. My last working day in Concentrix was 03/12/2021.
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