Karen Collins

Background

About Karen Collins

Highly experienced Business Professional and versatile Operations, Office, Project and Account Management with over 15 years’ experience within administration, customer service and finance environments. Advanced understanding of customer needs and requirements with a track record of reigniting the relationships with existing customers by continuously proposing solutions that meet business objectives. Passionate in helping simplify the complicated through continuous relationship building with direct client and business to business support. Exceptional administrative skills including high proficiency across the MS Office range and in specialised software; MYOB, ACT Database, SAP – Concur, Astute, Profile, Jobpac and JAMS Articulate communicator, able to forge solid relationships with clients and stakeholders to build consensus across multiple organisation levels. Strategic thinker, skilled at navigating complex situations and implementing change. Influential leader with acute business acumen in building and leading high performing teams. Handles high workloads, competing demands, interruptions, and distractions with ease. Continuous improvement mentality, always looking for ways to improve outcomes and challenging the status quo. Highly efficient and organised with excellent attention to detail and accuracy. Ability to work cooperatively and flexibly within a team environment or autonomously as required. I pride myself on my ability to be adaptable and flexible within my role and provide leadership through mentoring and leading by example. I continually strive to increase efficiency within the workplace through my ability to identify areas for improvement.