Karen D. Banks

Background

About Karen D. Banks

Hi, I'm Karen - an experienced customer success leader who believes that strong relationships are the foundation of success.I grew up working in hospitality (restaurants, bars, and hotels) while earning my undergraduate degree. Those experiences, especially working for tips, taught me the value of truly listening to customers and doing my best to create positive outcomes. I love meeting new people, and I believe in the power of meaningful connections, both in business and in life.A little more about me- Earned my MBA in an accelerated 18-month program while working full-time- Spent several years as a Mystery Shopper & Hospitality Consultant (side gig), evaluating operations for restaurants, hotels, and casinos across the U.S- Certified facilitator for The World Groove Movement (dance)- because movement and joy matter- Committed to staying active with Peloton workouts, dance, strength training, hiking, and pickleball- Passionate about writing, reading, photography, and traveling whenever I get the chance.Building trust, fostering collaboration, and empowering teams are at the heart of how I lead. Let’s connect and talk about customer success, leadership, or your latest travel adventure!Email: karen.banks10@gmail.com