Karen Ebdon

Background

About Karen Ebdon

Microsoft 365 (M365) Product Specialist with 23 years of application expertise including Microsoft Bookings, Copilot, Excel, Forms, Loop, OneDrive, OneNote, Outlook, Planner, PowerPoint, SharePoint, Stream, Teams, Whiteboard, Word, Viva Engage- M365 projects include upgrades, retirements, migrations, implementations, internet conversions, mergers and acquisitions, and new features/functionality- M365 change agent/communicator, technical writer, and global trainer who designed and led programs to drive adoption of M365 Apps- Community of practice lead for M365 change champion programs at 2 large global companies- M365 platform liaison for business partners, Engineers, Global Admins, ISRM, Governance, Legal, Messaging, Mobility, Power Platform SME’s, SharePoint Operations, and Microsoft partners- Operations lead for Yammer/Viva Engage (functionality support/training, governance, issue escalation, KPI’s)- Eight (8) years of out-of-the-box SharePoint site development for business partners- M365 intranet SharePoint site content owner/writer/editor/publisher for news articles, pages, and job aids- IT liaison / business relationship manager for global communications business partners, and co-lead of intranet operations.