Verified recordRetail

Karim Ghoraba

National Sales & Cx Experience Manager (Sales & Service Hub) at The Good Guys

Based in Australia

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Seniority

Other

Department

Other

Location

Australia

Industry

Retail

Company size

2.3K

Contact information

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Email

1 credit

k•••••••@thegoodguys.com.au

Phone

5 credits

+61 ••• •••• ••••

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Background

About Karim Ghoraba

Dynamic and results-driven Sales & Operations professional with a proven track record of building high-performing teams, driving revenue growth, and delivering seamless customer experiences across multi-site retail and omni-channel environments. I’ve led national sales and service hub operations, growing teams from 7 to 70+, increasing monthly revenue from $600K to over $4M, and launching initiatives that improved team performance, digital engagement, and customer satisfaction. My leadership style blends strategic planning with hands-on execution — ensuring every team I lead is aligned, motivated, and results-focused. Earlier in my career, I worked in architecture and design studios, combining client consultation and creative problem-solving to deliver functional, high-quality spaces. That experience shaped how I approach retail operations today — connecting environment, brand, and customer experience into a single growth strategy. I’m passionate about developing people, improving operational efficiency, and creating customer experiences that drive loyalty and long-term business success. Open to opportunities across Sales, Operations, and Store Experience Design in Australia, the UAE, and Saudi Arabia.

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