Karin Schilcher

Background

About Karin Schilcher

At Intact, we think customer. That’s one of our core values, and as Head of Customer Service, I live and breathe this attitude.My mission is to give our customers the best possible experience, a task that requires a multifaceted skillset and meticulous attention to detail.The perhaps most important traits for this job are communication skills and social intelligence.I try to create an environment in which both our customers and my colleagues can thrive and feel appreciated.This amounts to another of our Intact core values: We appreciate each other.I have honed these skills during more than a decade of experience at the company.When I’m not busy with customer requests and have some spare time, I am a passionate musician.I also love to be outside, going for a run or hiking, a hobby I share with my dog Aidan, who always accompanies me.