Karla Clark

Background

About Karla Clark

Senior Technical Writer for biotech & healthcare. I can help any audience understand any subject matter. I produce necessary documentation to get products to market- design verification reports, user guides, engineering reports… even journal articles. If you require operations documentation- SOPs, work instructions, handbooks, and manuals- I can create those as well. I assist organizations in having smooth communications, useful documentation, strong teams and effective operations. I have more than 15 years' success managing resources, people, processes, and projects in the healthcare, technology, and professional services arenas including: web services, hospitals, clinics, and non-profit organizations. Core competencies include: labor relations, employee relations, general HR practice, business process design, analysis, stress management, and consulting. I have a proven track record of delivering solutions on time and under budget. Strengths include: technical writing and editing, document management system design and administration, excellent problem-solving skills, facilitation, requirements gathering, process design and implementation, and solution delivery. I have strong empathy for team members and clients alike. I maintain strong relationships with stakeholders and I can understand different points of view. I am an adaptable team facilitator. I have a calming effect on tense situations, such as labor negotiations. I have hired more than 100 people in my career. I have created sustainable teams and given them a solid foundation of team culture. I placed 40 clinicians in rural and underserved heath clinics, saving hundreds of thousands of dollars in recruitment fees for the clinics. I have been responsible for executive training of hundreds of executives over my career. I have often served as an executive consultant. I understand business processes and workflow and I help organizations achieve levels of efficiency that are supportive of and helpful to the organization's teams. I have helped solve labor disputes by using my business process knowledge. I understand that the most important aspect of an organization is the people! Let's ensure that organizational culture is healthy and will support your organization moving to the next level. Let me help solve your organization’s problems and reach its goals!