Karla Hampton

Background

About Karla Hampton

People are at the center of every problem I solve. Whether researching the best practices for schools to encourage students to drink tap water over sodas or managing order fulfillment for customers, my professional background and personal passion are centered around helping people and solving problems. I aim to navigate complex issues effectively, identify solutions that align with organizational values, and implement evidence-based practices to achieve business growth. I have excelled in various roles throughout my career, from researching the social support networks of elderly individuals to providing direct legal services to underserved populations denied access to health care. My extensive experience in the legal field and public policy has prepared me well for understanding and addressing the needs of different communities. Over the last 10+ years, I have helped small business owners ideate, incorporate, and implement best practices to launch or level up their business. I bring a unique combination of "big picture" thinking and detailed strategy to my work, which enables me to provide client-centered, solution-focused services. Currently, I am a project management consultant and producer for an indie film production company. In this role, I have honed my skills in customer engagement, order fulfillment, and social media marketing. I am proud to have played a key role in growing the company's customer base and ensuring customer satisfaction. My goal is to continue to help people and solve problems by using my skills in project management, human-centered design thinking, and CX to assist organizations in their customer engagement, operations management, and service design needs. Specialties:#ProjectManagement #DesignThingking #ServiceDesign #OrderFulfillment #CX #SmallBusiness #Solopreneur #SocialMediaMarketing #PublichHealth #PublicPolicy #Lawyer