Karla M.

Background

About Karla M.

Director of Operations | Fire Investigation | Growth Strategy | Claims Recovery As Director of Operations at Vergon and Associates Fire Investigation, I lead the coordination and delivery of forensic fire investigation services across complex, high-value claims. With over 12 years of experience in subrogation and a BBA in Entrepreneurship and Strategic Management from the University of North Texas, I bring a blend of operational leadership and legal insight to every case. I have managed hundreds of fire loss claims, many resulting in successful recoveries. I have also trained legal and investigative professionals nationwide in best practices for evidence handling, reporting, and recovery strategy. I am passionate about determining the cause and origin of fires, supporting litigation teams with credible expert findings, and helping clients move from loss to resolution. Whether working with adjusters, attorneys, or investigators, my focus is on precision, integrity, and client service. Let’s connect if you work in forensic consulting, insurance claims, or legal recovery.