Karminder Kaur
Head of Customer Relationship Management @ Panchsheel Buildtech | Building Customer Loyalty at Panchsheel Buildtech Pvt. Ltd
Based in Noida, India
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Seniority
Other
Department
Other
Location
Noida
Industry
Real Estate
Company size
142
Contact information
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k•••••••@panchsheelgroup.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Karminder Kaur
With over 18 years of experience in sales service management and customer relationship management I am the Head of CRM at Panchsheel Buildtech a leading real estate developer in India. My mission is to ensure customer satisfaction and retention by delivering quality products and services resolving critical issues and building long-term relationships. I lead a team of professionals who are responsible for managing key accounts coordinating with internal and external stakeholders and providing timely and effective solutions to customer queries and complaints. I also oversee the process development and streamlining of the CRM department as well as the training and motivation of the staff. I have a proven track record of accelerating growth generating customer loyalty and enhancing efficiency in different industries. I possess excellent analytical communication and relationship management skills as well as a proactive and strategic mindset.
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