Karthik Shetty

Background

About Karthik Shetty

A results-driven business leader with ~ 20 years of experience spanning engineering & product development, marketing, sales, and business expansion across Southeast Asia (and other regions). I bring a sharp execution mindset and a deep commitment to delivering outcomes that move the needle. Strategy is important — but action wins. Following the acquisition of Chope by Grab, and as a newly minted Grabber, I’m focused on scaling the dining out vertical in alignment with the Grab superapp ecosystem. Our mission is to create a compelling, sticky value proposition for restaurants through a powerful combination of reservations, dining deals, loyalty, and payments — ultimately helping restaurant partners drive higher frequency diner, customer loyalty, and stronger margins. Previously, as GM & Country Head at Chope Indonesia, I set out with a bold purpose: to change the way Indonesia dines out. We empowered diners to discover the right restaurants, make instant reservations, access great deals, and earn rewards — all in one seamless experience. Discover. Book. Save. I’m passionate about building high-performing teams and aligning individual growth trajectories with the broader business mission. At Chope, this people-first approach led to significant progress toward our goals, and I remain committed to evolving alongside the market and our teams. Before Chope, I spent close to 6 years at Zomato, where I launched and rapidly scaled operations in Indonesia and other international markets, consistently delivering profitable growth. Prior to that, the start of my professional career saw me in product development at GE-GXS, where I built cutting-edge SaaS solutions as a software engineer in the field of supply chain management — a strong technical foundation that continues to shape my approach to business today. Work experience summary: Grab (Feb 2025 - present)> Senior Manager & Head, Omnicommerce Account Management Chope (Apr 2018 - Feb 2025)> GM, Indonesia Zomato (Nov 2011 - Jun 2017)> Country manager, Zomato Indonesia (Dec 2015 - Jun 2017)> AVP, Online Ordering & Delivery (May 2015 - Nov 2015)> AVP, International Operations (Nov 2013 - May 2015)> AVP UAE Operations & Head, Abu Dhabi (Apr 2013 - Nov 2013)> Content & Marketing Manager (Nov 2011 - Apr 2013) GXS India Technology Centre (formerly part of GE)(Feb 2005 - Oct 2011)> Senior software engineer (SaaS products)> Software engineer (SaaS products)